In a recent webinar, we brought HR leaders together to explore and learn from personal experiences on leading people through the crisis. Among a wealth of insights, here are three key takeaways, by Aditi Sharma Kalra. It would be fair to admit that no one necessarily has a playbook for what we've experienced over the past couple of months. Read on: Takeaway 1: Leadership is redefined to demonstrate empathy, be more human Genevieve: At Mastercard, we were very vigilant in monitoring the situation as the COVID crisis emerged. We knew it was an anxious time for our employees, their families and people around the region.
All one of us receives tactile in a row about the world around us all second of the day. Right at once, if you're sitting, your butt is being squished into your chair. Your fingertips are probably touching a mouse, or swiping the glass of your phone. All this information is accordingly omnipresent, in fact, that the barely way to make sense of it is to tune most of it out — you probably weren't paying attention to these sensations until you read those words.